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Frequently Asked Questions (FAQs)


Here are some frequently asked questions about our unique products:

1. How long does the Electric Incense Burner's lamp last?

The lifespan of the Electric Incense Burner's lamp depends on various factors, such as usage and maintenance. On average, the lamp can last for several thousand hours of continuous use. However, it is recommended to refer to the product manual for specific details. It is made of many LEDs, so it will last for a long time, even if an individual LED blows, the rest should continue working.

2. Can I use scented oils in the Electric Incense Burner?

No, at least not directly, it is recommended that you put them in their own bowl that can withstand the heat, then you can put that in the electric burner. The Electric Incense Burner is designed specifically for use with incense cones or Resin Incense with or without charcoal. Using scented oils may damage the burner and affect its performance if used in the bowl directly. It is important to follow the instructions provided to ensure optimal functionality.

3. Are the Smart B22 Bulb Converter/Adapter and B22 bulbs compatible with dimmer switches?

The compatibility of the Smart B22 Bulb Converter/Adapter and B22 bulbs with dimmer switches may vary. It is recommended to check the product specifications or consult our customer support team for specific information regarding dimmer switch compatibility.

However, in general the Smart Bulbs cannot be used with a dimmer switch and the converters can be used with a dimmer switch.

4. Can I use LED bulbs with the Smart B22 Bulb Converter/Adapter?

Yes, the Smart B22 Bulb Converter/Adapter is compatible with LED bulbs. However, it is important to ensure that the LED bulbs are suitable for use with the adapter and meet the necessary electrical requirements. Refer to the product manual or contact our support team for further guidance.

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